Improving how clinicians communicate with patients : an integrative review and framework
Year of publication: |
2023
|
---|---|
Authors: | Danaher, Tracey S. ; Berry, Leonard L. ; Howard, Chuck ; Moore, Sarah G. ; Attai, Deanna J. |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 26.2023, 4, p. 493-510
|
Subject: | healthcare | verbal communication | nonverbal communication | listening | professional services | clinicians | integrative review | Kommunikation | Communication | Gesundheitsversorgung | Health care | Interne Kommunikation | Internal communication | Gesundheitswesen | Health care system | Patienten | Patients | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Ärzte | Physicians |
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