Improving operations performance through TQM in the postfinancial crisis era : an exploratory case study of a multinational IM firm in the Greater China region
Chao Ou-Yang and Ming-Ching Tsai
| Year of publication: |
2014
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|---|---|
| Authors: | Chao, Ou-yang ; Tsai, Ming-ching |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 25.2014, 5, p. 561-581
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| Subject: | total quality management | business process improvement | investment management | Qualitätsmanagement | Quality management | China | Multinationales Unternehmen | Transnational corporation | Prozessmanagement | Business process management | Performance-Messung | Performance measurement |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010336191