Improving organisational performance through developing our people

Purpose – To share the learnings gained from the experiences of the training and development manager at The Glenmorangie Company. Design/methodology/approach – The practical approach taken is described in terms of getting management buy‐in to training and development through a bottom‐up approach. Findings – The experiential approach used at The Glenmorangie Company echoes the findings documented in the CIPD research analysis paper based on 2005 Training and Development Survey. Practical implications – When considering implementing new learning initiatives this approach will enable one to optimise one's success and prove sustainability, through managers' commitment and employee engagement. Originality/value – To all those involved in training and development it provides a practical step‐by‐step approach to making effective learning interventions that managers are committed to adopt.