Improving software quality using Six Sigma DMAIC-based approach : a case study
Racha Karout and Anjali Awasthi
| Year of publication: |
2017
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|---|---|
| Authors: | Karout, Racha ; Awasthi, Anjali |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 23.2017, 4, p. 842-856
|
| Subject: | Six Sigma | DMAIC | Customer satisfaction | Software quality | Qualitätsmanagement | Quality management | Kundenzufriedenheit | Softwareentwicklung | Software development | Software | Produktqualität | Product quality | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Konferenzbeitrag ; Conference paper ; Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-02-2017-0028 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011723300