Improving text summarization of online hotel reviews with review helpfulness and sentiment
| Year of publication: |
2020
|
|---|---|
| Authors: | Tsai, Chih-Fong ; Chen, Kuanchin ; Hu, Ya-Han ; Chen, Wei-Kai |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 80.2020, p. 1-13
|
| Subject: | Helpful review selection | Online hotel reviews | Sentiment analysis | Text summarization | TripAdvisor | Hotellerie | Hotel industry | Social Web | Social web | Virales Marketing | Viral marketing | Emotion | Personalisierung | Personalization |
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