Incorporating quality into data envelopment analysis of nursing home performance : a case study
Year of publication: |
2009
|
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Authors: | Shimshak, Daniel G. ; Lenard, Melanie L. ; Klimberg, Ronald K. |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 37.2009, 3, p. 672-685
|
Subject: | Data-Envelopment-Analyse | Data envelopment analysis | Pflegeheim | Nursing home | Dienstleistungsqualität | Service quality | Benchmarking | Operations Research | Operations research | USA | United States |
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