Increasing business-to-business buyer word-of-mouth and share-of-purchase
Year of publication: |
2014
|
---|---|
Authors: | Anaza, Nwamaka A. ; Rutherford, Brian A. |
Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 29.2014, 5, p. 427-437
|
Subject: | Satisfaction | Loyalty | Business-to-business | Share-of-purchases | Word-of-mouth communication | Virales Marketing | Viral marketing | B-to-B-Marketing | Business-to-business marketing | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Konsumentenverhalten | Consumer behaviour |
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