Indicators and criteria for efficiency and quality in public hospitals : a performance evaluation model

Fiorella Pia Salvatore and Simone Fanelli

Year of publication:	2021
Authors:	Salvatore, Fiorella Pia ; Fanelli, Simone
Published in:	Global business & economics review. - Olney, Bucks : Inderscience Enterprises, ISSN 1745-1329, ZDB-ID 2231575-5. - Vol. 25.2021, 3/4, p. 212-230
Subject:	efficiency \| evaluation model \| health services \| healthcare costs \| healthcare organisation \| internal audit \| key performance indicators \| KPIs \| new public management \| performance assessment \| quality improvement \| Performance-Messung \| Performance measurement \| Krankenhaus \| Hospital \| Gesundheitswesen \| Health care system \| Neues Steuerungsmodell \| New public management \| Gesundheitsversorgung \| Health care \| Effizienz \| Efficiency \| Qualitätsmanagement \| Quality management \| Dienstleistungsqualität \| Service quality \| Performance-Management \| Performance management \| Gesundheitskosten \| Health care costs \| Data-Envelopment-Analyse \| Data envelopment analysis \| Krankenhausmanagement \| Hospital management \| Betriebliche Kennzahl \| Financial ratio

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1504/GBER.2021.118700 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

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