Indicators for TQM 4.0 model : Delphi method and analytic hierarchy process (AHP) analysis
| Year of publication: |
2023
|
|---|---|
| Authors: | Nguyen Thi Anh Van ; Tucek, David ; Nhat Tan Pham |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 34.2023, 2, p. 220-234
|
| Subject: | Analytic Hierarchy Process (AHP) | Delphi method | Socio-technical system theory | TQM 4.0 model | AHP-Verfahren | AHP approach | Qualitätsmanagement | Quality management | Delphi-Methode | Delphi technique | Prozessmanagement | Business process management | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis |
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