Influence of loyalty programmes on satisfaction and retail store loyalty
Year of publication: |
2014
|
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Authors: | Deepa, S. ; Chitramani, P. |
Published in: |
International journal of electronic marketing and retailing : IJEMR. - Olney, Bucks. : Inderscience Enterprises Ltd., ISSN 1741-1025, ZDB-ID 2193368-6. - Vol. 6.2014, 2, p. 89-111
|
Subject: | store loyalty | loyalty programmes | store satisfaction | programme loyalty | retailing | loyalty programme satisfaction | loyalty programme benefits | food and grocery retailers | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Kundenbindungsprogramm | Loyalty program | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Lebensmitteleinzelhandel | Food retailing |
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