Influence of robot anthropomorphism on consumer attitudes toward restaurants and service providers
Year of publication: |
2024
|
---|---|
Authors: | Qian, Yiming ; Wan, Xiaoang |
Subject: | Anthropomorphism | Attitude | Consumer autonomy | Human-AI interaction | Service robots | Social role | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction |
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