Influences of omnichannel integration and value congruence on customer patronage : the flow theory perspective
Year of publication: |
2024
|
---|---|
Authors: | Liu, Lin ; Li, Yang ; Liu, Hefu ; Guan, Zhengzhi |
Subject: | customer patronage | flow theory | omnichannel integration | Omnichannel retailing | value congruence | Multikanalvertrieb | Multichannel strategy | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value |
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