Innovation development in service firms : a three-model perspective
Year of publication: |
2017
|
---|---|
Authors: | Anning-Dorson, Thomas |
Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 2186492-5. - Vol. 28.2017, 1, p. 64-80
|
Subject: | service innovation | service management | service mix | interactivity | value co-creation | Dienstleistungssektor | Service industry | Innovation | Dienstleistungsmanagement | Service management | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Betriebliche Wertschöpfung | Value creation | Dienstleistung | Services | Dienstleistungsinnovation | Service innovation | Dienstleistungsmarketing | Services marketing | Service-Dominant Logic | Service-dominant logic |
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