Innovation in logistic services and the new business model: a conceptual framework
| Year of publication: |
2002
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|---|---|
| Authors: | Chapman, Ross L. ; Soosay, Claudine ; Kandampully, Jay |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 12.2002, 6, p. 358-371
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