Innovations in last mile logistics : analysis of customer satisfaction with the service of delivery logistics operators using parcel machines
Marta Brzozowska, Dorota Dziedzic, Katarzyna Kolasińska-Morawska
| Year of publication: |
2023
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|---|---|
| Authors: | Brzozowska, Marta ; Dziedzic, Dorota ; Kolasińska-Morawska, Katarzyna |
| Published in: |
LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki. - Poznan : Wyzsza Szkola Logistyki, ISSN 1734-459X, ZDB-ID 2212048-8. - Vol. 19.2023, 3, Art.-No. 7, p. 411-422
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| Subject: | last mile | logistics services | technologies | innovations | Logistik | Logistics | Logistikunternehmen | Logistics provider | Kundenzufriedenheit | Customer satisfaction | Innovation | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.17270/J.LOG.2023.852 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014450249