Innovative capacity, quality certification and performance in the hotel sector
| Year of publication: |
2019
|
|---|---|
| Authors: | Hernández-Perlines, Felipe ; Ariza-Montes, Antonio ; Han, Heesup ; Law, Rob |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 82.2019, p. 220-230
|
| Subject: | Hotel sector | Innovation capacity | Moderation | Performance | Quality certification | Hotellerie | Hotel industry | Innovation | Qualitätsmanagement | Quality management | Unternehmenserfolg | Firm performance | Produktqualität | Product quality | Standardisierung | Standardization | Dienstleistungsqualität | Service quality | Innovationsmanagement | Innovation management |
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