Institutions and technology in the value co-creation process of restaurant consumers : a service-dominant logic perspective
Year of publication: |
2022
|
---|---|
Authors: | Scarlett, Gabriella ; Reksoprawiro, Ricky ; Amelia, Novi ; Alexander Joseph Ibnu Wibowo |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 34.2022, 3, p. 357-376
|
Subject: | Hospitality | Institution | Operant resources | Service ecosystem | Service-dominant logic | Strategic benefits | Technology | Value co-creation | Value-in-context | Service-Dominant Logic | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Marketingtheorie | Marketing theory | Gastronomie | Restaurant industry | Krankenhaus | Hospital | Ressourcenorientierter Ansatz | Resource-based view | Beziehungsmarketing | Relationship marketing | Dienstleistungsmarketing | Services marketing |
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