Integrating DEAHP and DEANP into the quality function deployment
Konstantina Kamvysi, Katerina Gotzamani, Andreas C. Georgiou and Andreas Andronikidis
| Year of publication: |
2010
|
|---|---|
| Authors: | Kamvysi, Konstantina ; Gotzamani, Katerina ; Georgiou, Andreas C. ; Andronikidis, Andreas |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 22.2010, 3, p. 293-316
|
| Subject: | Kundenservice | Customer service | Qualitätsmanagement | Quality management | AHP-Verfahren | AHP approach | Data-Envelopment-Analyse | Data envelopment analysis | Bank | Griechenland | Greece |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003978229