Integrating e-business models for government solutions : citizen-centric service oriented methodologies and processes
Susheel Chhabra and Muneesh Kumar
| Year of publication: |
2009
|
|---|---|
| Other Persons: | Chhabra, Susheel (contributor) ; Muneesh Kumar (contributor) |
| Publisher: |
Hershey, Pa. [u.a.] : Information Science Reference |
| Subject: | Verwaltung | Behörde | Kundendienst | Electronic Commerce | Verbraucherzufriedenheit | Internet in public administration | Administrative agencies | Customer services | Management | Executive departments | Consumer satisfaction |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XXII, 313 S. : graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 978-1-60566240-4 ; 1-605-66240-2 |
| Classification: | Marketing ; Öffentliche Verwaltung: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004939119