Integrating loss aversion into a technology acceptance model to assess the relationship between website quality and website user's behavioural intentions
Year of publication: |
2012
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Authors: | Chang, Kuo-chien ; Chen, Mu-Chen ; Hsu, Chia-lin ; Kuo, Nien-te |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 23.2012, 8, p. 913-930
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Subject: | Website | Dienstleistungsqualität | Service quality | Innovationsakzeptanz | Innovation adoption | Mediennutzung | Media usage | Tourismuswirtschaft | Tourism industry |
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