Integration of customer knowledge for the generation of service innovation in the music industry
Selma Borovac; Joanna Golata; Tobias Müller-Prothmann; Edda Behnken
| Year of publication: |
2009
|
|---|---|
| Authors: | Borovac, Selma ; Golata, Joanna ; Müller-Prothmann, Tobias ; Behnken, Edda |
| Published in: |
Supporting service innovation through knowledge management : practical insights & case studies. - [Liestal] : Swiss Knowledge Management Forum [u.a.], ISBN 978-3-033-01918-8. - 2009, p. 63-81
|
| Subject: | Musikwirtschaft | Music industry | Unternehmensdienstleistung | Business services | Innovation | Wissensmanagement | Knowledge management | Kunden | Customers |
| Extent: | Ill., graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003927778