Intellectual structure of consumer complaining behavior (CCB) research : a bibliometric analysis
Swapan Deep Arora, Anirban Chakraborty
| Year of publication: |
2021
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|---|---|
| Authors: | Arora, Swapan Deep ; Chakraborty, Anirban |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 122.2021, p. 60-74
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| Subject: | Bibliometric | CCB | Co-citation | Consumer complaining behavior | Network analysis |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2020.08.043 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012420340