Intelligent automation in hospitality : exploring the relative automatability of frontline food service tasks
Aarni Tuomi and Mário Passos Ascenção
| Year of publication: |
2023
|
|---|---|
| Authors: | Tuomi, Aarni ; Ascenção, Mário Passos |
| Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 6.2023, 1, p. 151-173
|
| Subject: | Artificial intelligence | Chatbot | Conversational agent | First principle | Food service | Intelligent automation | Service robot | Künstliche Intelligenz | Automatisierung | Automation | Roboter | Robot | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Catering | Catering industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JHTI-07-2021-0175 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013536103