Interactive service design method : application to aircraft operations at Haneda Airport
Year of publication: |
[2016]
|
---|---|
Authors: | Furuta, Kazuo ; Kaneko, Takanori ; Kanno, Taro ; Yoshihara, Shigeki ; Mase, Takamichi |
Published in: |
Global perspectives on service science: Japan. - New York, NY : Springer, ISBN 1-4939-3592-5. - 2016, p. 107-116
|
Subject: | Flughafen | Airport | Luftverkehr | Air transport | Luftfahrzeug | Aircraft | Luftfahrtindustrie | Aerospace industry |
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