Summary: Urban populations have become increasingly heterogeneous in ethnic, cultural and religious terms. These multi-ethnic, multicultural and multi-religious structures challenge the ability of municipalities to establish or maintain peaceful relations among the different segments of the population. The third module of the CLIP project focuses on the relations between different groups in the city, as well as local policies established to deal with these relations, and the way in which representatives of migrant associations, religious communities and non-governmental organisations (NGOs) assess the local activities. This case study was carried out in Vienna, Austria.
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