Internal service systems and cultural differences : an exploratory study of Switzerland, Australia, and Singapore
Year of publication: |
2005
|
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Other Persons: | Wittmer, Andreas (contributor) |
Publisher: |
St. Gallen : Univ., Hochschule für Wirtschafts-, Rechts- und Sozialwiss. (HSG) |
Subject: | Kulturelle Identität | Cultural identity | Dienstleistungsmanagement | Service management | Qualitätsmanagement | Quality management | Schweiz | Switzerland | Australien | Australia | Singapur | Singapore |
Extent: | Online-Ressource, [18], 334 S. = 2,31 MB, Text graph. Darst |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Hochschulschrift ; Thesis ; Graue Literatur ; Non-commercial literature |
Language: | English |
Thesis: | St. Gallen, Univ., Diss., 2005 |
Notes: | Systemvoraussetzungen: Acrobat reader |
Source: | ECONIS - Online Catalogue of the ZBW |
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