Interrelations between retail service satisfaction and customer loyalty : a holistic perspective
Ivar Soone
| Alternative title: | Kaubandusteenusega rahulolu ja lojaalsuse vahelised suhted : holistiline käsitlus |
|---|---|
| Year of publication: |
2007
|
| Authors: | Soone, Ivar |
| Publisher: |
Tallinn : TUT Press |
| Subject: | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Holismus | Holistic approach | Estland | Estonia |
| Extent: | 324 S. graph. Darst |
|---|---|
| Series: | Thesis on economics ; 13 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Zugl.: Tallinn, Univ. of Technology, Diss., 2007 |
| Notes: | Literaturangaben. - Zsfassung in estn. Sprache Parallelsacht.: Kaubandusteenusega rahulolu ja lojaalsuse vahelised suhted |
| ISBN: | 978-9985-59-690-6 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003624014