INTRODUCING END‐USER COMPUTING: THE IMPLICATIONS FOR TRAINING AND DEVELOPMENT – PART 2

Part 1 described the growth in end‐user computing and the problems which it presents for training and general computer literacy, highlighting a number of elements necessary to achieve a basic level of computer literacy, i.e. awareness, skill and knowledge. Part 2 explores a number of other important issues. Specifically, focuses on learning style and end‐user training and proposes a general training model. Outlines a case‐study of end‐user computing in an academic environment.