Introducing EPOS in Bass Taverns: a report of the case and an exploration of some of the issues

IT projects frequently fail, and many of those which survive do not deliver all they promise. In this paper, the authors discuss factors affecting the success and failure of IT projects and raise a number of questions. They report on a successful IT project at Bass Taverns, and see how this case study sheds light on the questions raised.

MoreLess

Year of publication:	1998
Authors:	Baker, Michael ; Wild, Martin ; Sussmann, Silvia
Published in:	International Journal of Contemporary Hospitality Management. - MCB UP Ltd, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 10.1998, 1, p. 16-23
Publisher:	MCB UP Ltd
Subject:	Electronic point of sale \| Hospitality \| Information technology

More details

Type of publication:	Article
Type of publication (narrower categories):	case-report
Language:	English
Other identifiers:	10.1108/09596119810199291 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014763432