Investigating antecedents and their consequences of usability in online donations : the case of university students' community services programs
Year of publication: |
2018
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Authors: | Shatnawi, Tamather ; Algharabat, Raed S. |
Published in: |
International journal of technology, policy and management : IJTPM. - Olney, Bucks. : Inderscience Enterprises, ISSN 1468-4322, ZDB-ID 2113290-2. - Vol. 18.2018, 2, p. 125-154
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Subject: | NPOs | non-profit organisation | aesthetics | information quality | credibility | usability | donors' satisfaction | donors trust | loyalty | Jordan | Nonprofit-Organisation | Nonprofit organization | Fundraising | Jordanien | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Studierende | Students | Benutzerfreundlichkeit | Usability | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Hochschule | Higher education institution |
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