Investigating customers' continuous use of online food delivery services in the post-pandemic world : extended technology continuance theory
Razib Chandra Chanda and Ali Vafaei-Zadeh, Syafrizal Syafrizal, Haniruzila Hanifah
| Year of publication: |
2024
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|---|---|
| Authors: | Razib Chandra Chanda ; Vafaei-Zadeh, Ali ; Syafrizal, Syafrizal ; Haniruzila Hanifah |
| Published in: |
International journal of productivity and quality management : IJPQM. - Olney, Bucks : Inderscience Enterprises, ISSN 1746-6482, ZDB-ID 2232968-7. - Vol. 42.2024, 4, p. 485-518
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| Subject: | continuous use intention | online food delivery | perceived risk | performance expectancy | satisfaction | technology continuance theory | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPQM.2024.140601 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015065617