Investigating Organizational Readiness of Knowledge Management Implementation by Considering Knowledge Management Effective Success Factors

Today, knowledge management (KM) has become a competitive necessity in organizations and many of managers have realized the fundamental role of knowledge in seeking competitive advantages and strategic goals of organizations. However, if the infrastructure and processes of organization is not appropriate for implementing KM, human and financial resources will be wasted. Therefore, it is essential that organizations evaluate their readiness in this area before any action. In fact, KM readiness assessment indicates the current status of KM in organization and also shows necessary changes to improve its capabilities. Readiness assessment will be possible by identifying critical success factors of KM or KM frameworks and maturity models. In this article by focusing on the critical success factors, success factors of KM has been extracted by reviewing related papers over 14 years. Then, the factors are prioritized as 'knowledge strategy, CEO support and commitment, performance measurement, structures, organizational learning, investment, culture of knowledge sharing, motivation, collaboration, communication and team working, technical infrastructures, operation integration, and security'. The results are reviewed and classified by the board of related experts and then by extracting success factors of knowledge management, readiness assessment framework for the organization is presented. Finally, the applicability of the framework has been tested by a questionnaire in a research organization and the readiness status of organization has described in various dimensions and then promoting suggestions are presented