Investigating satisfaction and loyalty of the house-owner and the tenant from dual perspectives using social exchange theory and stimulus-organism-response approach
Md Uzir Hossain Uzir, Ibrahim Ali Jumaan, Siti Norida Wahab, Mohammad Bin Amin, Zakari Bukari, Khaled Shukran, Thurasamy Ramayah, Abhijit Ghosh, Hafizah Che Hassan
| Year of publication: |
2025
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|---|---|
| Authors: | Md Uzir Hossain Uzir ; Ibrahim Ali Jumaan ; Siti Norida Wahab ; Amin, Mohammad Bin ; Bukari, Zakari ; Shukran, Khaled ; Ramayah T. ; Abhijit Ghosh ; Hafizah Che Hassan |
| Published in: |
International journal of consumer studies. - Oxford [u.a.] : Wiley-Blackwell, ISSN 1470-6431, ZDB-ID 2141394-0. - Vol. 49.2025, 2, Art.-No. e70027, p. 1-26
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| Subject: | buying behavior | dual effect | home appliances | house-owners | loyalty | satisfaction | social exchange theory | stimulus-organism-response | tenants | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Austauschtheorie | Social exchange theory | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1111/ijcs.70027 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015333847