Investigating the effect of quality of grammar and mechanics (QGAM) in online reviews : the mediating role of reviewer crediblity
Year of publication: |
December 2017
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Authors: | Ketron, Seth |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 81.2017, p. 51-59
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Subject: | Online reviews | Grammar/mechanics | Reviewer credibility | Purchase intentions | ELM | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Glaubwürdigkeit | Credibility | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing |
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