Investigating the effect of service quality on bank customers' satisfaction in Bangladesh
Md Atikur Rahaman, Md Julfikar Ali, Zhang Kejing, Rupali Dilip Taru, Zahidur Rahman Mamoon
| Year of publication: |
2020
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|---|---|
| Authors: | Rahaman, Md. Atikur ; Ali, Md. Julfikar ; Kejing, Zhang ; Taru, Rupali Dilip ; Mamoon, Zahidur Rahman |
| Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 10, p. 823-829
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| Subject: | Service Quality | Customer Satisfaction | Responsiveness | Reliability | Tangibles | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Bangladesch | Bangladesh | Bank | Qualitätsmanagement | Quality management |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.n10.823 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012671489