Investigating the effects of memorable experiences : an extended model of script theory
Year of publication: |
January-April 2016
|
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Authors: | Manthiou, Aikaterini ; Kang, Juhee ; Chiang, Lanlung ; Tang, Liang |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 33.2016, 1/3, p. 362-379
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Subject: | Script theory | recollection | experience | loyalty | Chile | theme parks | Freizeitwirtschaft | Leisure industries | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Experiment | Beziehungsmarketing | Relationship marketing |
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