IS/IT success factors in financial services sector in India : a process model perspective
Year of publication: |
Okt.-Dez. 2015
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Authors: | Harold, Lawrence ; Thenmozhi, M. |
Published in: |
Praj̄nȧn : journal of social and management sciences. - Pune : National Institute of Bank Management, ISSN 0970-8448, ZDB-ID 190581-8. - Vol. 44.2015, 3, p. 225-250
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Subject: | Banking Technology | Information System Success | Service quality | Net benefits | Indien | India | Erfolgsfaktor | Success factor | Dienstleistungsqualität | Finanzdienstleistung | Financial services | Bank | Prozessmanagement | Business process management | Informationstechnik | Information technology | Betriebliches Informationssystem | Business intelligence system | Informationssystem | Information system | Finanzsektor | Financial sector | Dienstleistungssektor | Service industry |
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