Is neutral really neutral? : the effects of neutral user-generated content on product sales
Year of publication: |
2014
|
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Authors: | Tang, Ya ; Fang, Eric ; Wang, Feng |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 0022-2429, ZDB-ID 218318-3. - Vol. 78.2014, 4, p. 41-58
|
Subject: | user-generated content | mixed-neutral user-generated content | indifferent-neutral user-generated content | product sales | opportunity-motivation-ability framework | Kundenintegration | Customer integration | Social Web | Social web | Content Management | Content management | Web 2.0-Technologien | Web 2.0 technologies | Virales Marketing | Viral marketing |
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