Is organizational citizenship behavior an attractive behavior for managers? : a Kano model approach
Reza Salehzadeh, Arash Shahin, Ali Kazemi and Ali Shaemi Barzoki
| Year of publication: |
2015
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|---|---|
| Authors: | Salehzadeh, Reza ; Shahin, Arash ; Kazemi, Ali ; Barzoki, Ali Shaemi |
| Published in: |
The journal of management development. - Bingley : Emerald Group Publishing Limited, ISSN 0262-1711, ZDB-ID 83190-6. - Vol. 34.2015, 5, p. 601-620
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| Subject: | Organizational citizenship behavior | Impression management | Kano model | LMX theory | Motivation-Hygiene theory | Attractive behaviour | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Kundenzufriedenheit | Customer satisfaction | Theorie | Theory | Führungsstil | Leadership style | Verhalten | Behaviour | Dienstleistungsqualität | Service quality | Führungskräfte | Managers |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011350538