Is role stress always harmful? : differentiating role overload and role ambiguity in the challenge-hindrance stressors framework
Year of publication: |
October 2018
|
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Authors: | Lin, Meizhen ; Ling, Qian |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 68.2018, p. 355-366
|
Subject: | Role overload | Role ambiguity | Challenge-hindrance stressors | Employee psychological empowerment | Organizational supportive leadership climate | Service quality | Hierarchical linear modeling | Stress | Work stress | Dienstleistungsqualität | Führungsstil | Leadership style | Soziale Rolle | Social role | Arbeitszufriedenheit | Job satisfaction | Arbeitspsychologie | Organizational psychology |
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