ISO 9001:2015 : the evolution and convergence of quality management and knowledge management for competitive advantage
Year of publication: |
2020
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Authors: | Wilson, John P. ; Campbell, Larry |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 31.2020, 7/8, p. 761-776
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Subject: | explicit knowledge | ISO 9001:2015 | knowledge management | quality management | tacit knowledge | Wissensmanagement | Knowledge management | Qualitätsmanagement | Quality management | Implizites Wissen | Tacit knowledge | Standardisierung | Standardization | Lernende Organisation | Learning organization | Wettbewerbsvorteil | Competitive advantage | Wissenstransfer | Knowledge transfer |
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