ISO-9001 implementation and critical success factors of the Jordanian consulting engineering firms
Rateb Sweis, Nasser AL-Huthaifi, Afnan Alawneh, Wassim Albalkhy, Taghrid Suifan and Raeda Saa'da
| Year of publication: |
2022
|
|---|---|
| Authors: | Sweis, Rateb J. ; AL-Huthaifi, Nasser ; Alawneh, Afnan R. ; AlBalkhy, Wassim A. ; Suifan, Taghrid ; Saa'da, Raeda |
| Published in: |
The international journal of productivity and performance management. - Bradford : Emerald, ISSN 1758-6658, ZDB-ID 2024364-9. - Vol. 71.2022, 4, p. 1407-1425
|
| Subject: | Client satisfaction | Consulting engineering firms | CSFs | ISO 9000 series | ISO 9001 effectiveness | Jordan | Jordanien | Unternehmensberatung | Consultancy services | Erfolgsfaktor | Success factor | Qualitätsmanagement | Quality management | Standardisierung | Standardization | Kundenzufriedenheit | Customer satisfaction |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJPPM-11-2019-0535 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013365843