It takes more than two to tango : identifying roles and patterns in multi-actor smart service innovation
Year of publication: |
2020
|
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Authors: | Anke, Jürgen ; Poeppelbuss, Jens ; Alt, Rainer |
Published in: |
Schmalenbach business review : sbr. - Basel : Springer International Publishing, ISSN 2194-072X, ZDB-ID 2142313-1. - Vol. 72.2020, 4, p. 599-634
|
Subject: | Smart service systems | Service systems engineering | Inter-organizational projects | Service-dominant logic | Roles | Service ecosystems | Service-Dominant Logic | Dienstleistung | Services | Dienstleistungsinnovation | Service innovation | Innovation | Dienstleistungsmanagement | Service management |
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