Job rotation program evaluation: the Niger Delta University Library

Purpose – Since 2004 the Niger Delta University Library has adopted a job rotation program to help solve manpower and skills acquisition problems. The study reported in this paper aimed to evaluate the Niger Delta University Library job rotation program, including the impact of the program on newly employed librarians and their job performance, and the university library. Design/methodology/approach – The study has two parts. Firstly, the paper reports results from focus group interviews with Niger Delta University librarians who participated in the job rotation program. Secondly, an interview was conducted with the Niger Delta University librarian who adopted the job rotation program to elicit insights into the impact and challenges of the library job rotation program. The Kirkpatrick and Kirkpatrick four‐level evaluation framework was chosen to use as a framework for the evaluation of the responses. Findings – The study revealed that the job rotation program is an important program for allowing librarians to acquire new skills, enhance staff productivity, develop new relationships across the university library and gain skills needed for future career advancement. The participants in the job rotation program who were interviewed showed a high level of satisfaction with the program. Practical implications – The findings of this study will inform library administrators or management about the adoption of job rotation programs in their libraries. Many university libraries have problems with a lack of skills experienced by new librarians and also as a staff development tool in the workplace. Originality/value – The paper calls for proactive effort by university libraries to adopt new strategies to enhance skills development for efficient productivity.