Knowledge and the discourse of labour process transformation: nurses and the case of NHS Direct for England
Year of publication: |
2008
|
---|---|
Authors: | Smith, Chris ; Valsecchi, Raffaella ; Mueller, Frank ; Gabe, Jonathan |
Published in: |
Work, Employment & Society. - British Sociological Association. - Vol. 22.2008, 4, p. 581-599
|
Publisher: |
British Sociological Association |
Subject: | call centres | knowledge | labour process | NHS Direct | tele-nurses |
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