Knowledge sourcing from customers in new financial service development
Year of publication: |
2016
|
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Authors: | De Smet, Dieter ; Mention, Anne-Laure ; Torkkeli, Marko |
Published in: |
International journal of technology marketing : IJTMkt. - Olney, Bucks : Inderscience Enterprises, ISSN 1741-878X, ZDB-ID 2193394-7. - Vol. 11.2016, 2, p. 197-217
|
Subject: | customer involvement | innovation | new service development | financial services | Finanzdienstleistung | Financial services | Innovation | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Innovationsmanagement | Innovation management | Konsumentenverhalten | Consumer behaviour | Dienstleistung | Services | Produktentwicklung | New product development |
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