Leadership in TQM Implementation : Some Case Examples

Reviews the literature on leadership and management in the context of TQM. Discusses an American study which identifies key strengths and areas of improvement. Determines the role of senior managers in TQM implementation, with reference to case studies of several companies which have won the Malcolm Baldrige National Quality Award. Defines key ingredients for effective quality leadership.

MoreLess

Year of publication:	1994
Authors:	Zairi, Mohamed
Published in:	The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 6.1994, 6, p. 9-16
Publisher:	MCB UP Ltd
Subject:	Baldrige Award \| Case studies \| Implementation \| Interpersonal communications \| Leadership \| Management styles \| Performance management \| Skills \| TQM \| USA

Online Resource

Check full text access |

More access options

Check Google Scholar

In libraries world-wide (WorldCat)

In German libraries (KVK)

subito order

I need help

More details

Type of publication:	Article
Type of publication (narrower categories):	review
Language:	English
Other identifiers:	10.1108/09544789410073586 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10015033382