Lean organization, management by process and performance measurement

Shows how the pursuit of excellence and the organizational change required by lean production leads to a management‐by‐process organization, and that management by process influences the performance measurement system (PMS). Uses Zanussi‐Electrolux ‐ the biggest European producer of domestic appliances ‐ as a case study example. Provides a detailed analysis of the organizational change and its effects on performance measurement.

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Year of publication:	1996
Authors:	De Toni, A. ; Tonchia, S.
Published in:	International Journal of Operations & Production Management. - MCB UP Ltd, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 16.1996, 2, p. 221-236
Publisher:	MCB UP Ltd
Subject:	Lean production \| Management by objectives \| Organizations \| Performance measurement

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Type of publication:	Article
Type of publication (narrower categories):	research-article
Language:	English
Other identifiers:	10.1108/01443579610109947 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10014790644