Lean, process improvement and customer-focused performance : the moderating effect of perceived organisational context
Marcel F. van Assen
| Year of publication: |
2021
|
|---|---|
| Authors: | Assen, Marcel F. van |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 32.2021, 1, p. 57-75
|
| Subject: | customer performance | Lean | organisational context | process improvement | standardisation | Lean Management | Lean management | Lean Production | Lean production | Qualitätsmanagement | Quality management | Prozessmanagement | Business process management | Beziehungsmarketing | Relationship marketing | Performance-Messung | Performance measurement | Organisatorischer Wandel | Organizational change | Unternehmenserfolg | Firm performance | Standardisierung | Standardization |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2018.1530591 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012423574