Lean service : a contingency perspective
Sophie Fenner, Torbjørn Netland
| Year of publication: |
2023
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|---|---|
| Authors: | Fenner, Sophie ; Netland, Torbjørn H. |
| Published in: |
Operations management research : OMR ; advancing practice through theory. - New York, NY : Springer, ISSN 1936-9743, ZDB-ID 2424183-0. - Vol. 16.2023, 3, p. 1271-1289
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| Subject: | Change management | Contingency theory | Lean service | Operational excellence | Service types | Organisatorischer Wandel | Organizational change | Kontingenztheorie | Lean Management | Lean management | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Lean Production | Lean production | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s12063-023-00350-7 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014425904